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Frequently asked questions
Please read questions below and if you can not find your answer, please send us your question, we will answer you as soon as possible.
Frequently asked questions
Simply send us a few images of the damage you’d like repaired and we will get back to you promptly with an estimate.
Yes, we really come to you! We’re a fully mobile service, which means we bring our tools, expertise, and great vibes straight to your driveway, office, or wherever your car is parked.
Yes. We provide a lifetime warranty on the paint meaning we expect out paint to last as long as the car does.
No! We are a fixed price repairer which means that everyone pays the exact same amount. It’s the way we have always done it and it is the fairest. It ensures you are always getting the very best price. We never overcharge anyone.
In many circumstances it is. However with minor accident damage its often not. Average Excess is normally somewhere in the $600-$750 range however for younger drivers its often more than double this. If the repair is going to cost as much or less than the excess its more beneficial to have Fast Panels perform a mobile repair on site. Sometimes even when our quote is several hundred dollars higher than the excess. It can still be financially beneficial to pay out of pocket through us as your premiums would otherwise increase over the coming years.
We cover Melbourne and surrounding suburbs—Essendon, Altona, Craigieburn, Point Cook, Caroline Springs, you name it. If you’re unsure, just message us and we’ll let you know if we can roll up to your spot.
Yes, it will. We use high-quality colour matching technology to get a perfect match—no patchy finishes or odd shades. It’ll look like the damage never happened.
Oh, definitely. Trolley dings, door smacks, low-speed scrapes—we deal with them every day. Minor accidents are our bread and butter.
Yes, if the paint isn’t chipped, we may be able to use paintless dent repair (PDR). It’s quicker, more affordable, and keeps your original finish intact.
Sure are! Many of our customers choose not to go through insurance because our prices are affordable. But if you’re making a claim, we’re happy to help with the paperwork too.
Other Questions
Not a lot. We need a private property to work on and access to power.
We specialize in repairing minor to moderate scratches, dents, and chips on your car’s exterior. This includes panel damage, bumper scratches, door dings, and paint imperfections.
Most repairs can be completed within 2-4 hours, depending on the extent of the damage. Our goal is to provide quick, efficient service without compromising quality.
Yes! We provide mobile repairs and come directly to your location, whether it’s your home or workplace, saving you time and hassle.
Absolutely. We use advanced color-matching techniques to ensure the repaired area blends seamlessly with the rest of your vehicle, leaving no visible traces of the damage.
Yes, we offer a warranty on our repairs to guarantee quality workmanship and lasting results. If there are any issues, we’re happy to make it right.
Yes! We specialise in repairing everyday mishaps like trolley dings, carpark scratches, and light bumper scuffs. Our mobile team comes to you, so you don’t need to waste time at a panel shop.
We cover a wide range of suburbs including Brighton, Ringwood, Frankston, Glen Waverley, Dandenong, Mulgrave, Werribee, Essendon, Altona, Craigieburn, Caroline Springs, and Point Cook — and beyond! If you’re unsure, just get in touch for confirmation.