FAQ

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Frequently asked questions

Please read questions below and if you can not find your answer, please send us your question, we will answer you as soon as possible.

Frequently asked questions

How do I get a quote?

Simply send us a few images of the damage you’d like repaired and we will get back to you promptly with an estimate.

Where do I bring the car?

We come to you! We are exclusively a mobile service so we come to you and perform the repairs at your home, work etc. Wherever suits you.

Is there a warranty?

Yes. We provide a lifetime warranty on the paint meaning we expect out paint to last as long as the car does.

Can I have a discount?

No! We are a fixed price repairer which means that everyone pays the exact same amount. It’s the way we have always done it and it is the fairest. It ensures you are always getting the very best price. We never overcharge anyone.

Isn’t it better to go through my insurance?

In many circumstances it is. However with minor accident damage its often not. Average Excess is normally somewhere in the $600-$750 range however for younger drivers its often more than double this. If the repair is going to cost as much or less than the excess its more beneficial to have Fast Panels perform a mobile repair on site. Sometimes even when our quote is several hundred dollars higher than the excess. It can still be financially beneficial to pay out of pocket through us as your premiums would otherwise increase over the coming years.

Other Questions

What do you need from me?

Not a lot. We need a private property to work on and access to power.

What types of car damage can you repair?

We specialize in repairing minor to moderate scratches, dents, and chips on your car’s exterior. This includes panel damage, bumper scratches, door dings, and paint imperfections.

How long does the repair process take?

Most repairs can be completed within 2-4 hours, depending on the extent of the damage. Our goal is to provide quick, efficient service without compromising quality.

Do you offer mobile repair services?

Yes! We provide mobile repairs and come directly to your location, whether it’s your home or workplace, saving you time and hassle.

Will the repaired area match the rest of my car’s paint?

Absolutely. We use advanced color-matching techniques to ensure the repaired area blends seamlessly with the rest of your vehicle, leaving no visible traces of the damage.

Is there a warranty for the repairs?

Yes, we offer a warranty on our repairs to guarantee quality workmanship and lasting results. If there are any issues, we’re happy to make it right.

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